Professional Certificate Programme in Innovation Leadership

This module helps participants discover how they may most effectively influence others and create an environment that fosters high performance. Through this module, participants will learn behaviors that accelerate high performance, how to better leverage positive attributes of a work environment, and techniques to build performance into your organizations, and organizational success

This module aims to equip participants with an understanding of how technology is driving business innovation. It covers technology’s impacts on industries and nations, patterns of technological change, disruptive innovations-what they are, how they impact firms and industry change as well as how to deal with the response of firms to disruptive innovations, including the changing basis of competition in markets. It covers how startups as well as large companies approach innovation and the challenges they face in continuing to innovate while also needing to focus on nurturing their existing business. This module is designed for professionals to acquire entrepreneurial, innovative and agile mindset as well as capabilities as their ultimate source of competitive advantage in the rapidly-evolving digital era.

Exploring the diverse financial challenges facing today’s decision-makers, this module is a comprehensive introduction to accounting and financial analysis. It aims to give participants who are not financial specialists an understanding of the financial consequences of strategic decisions and to equip them with tools to integrate the financial implications into their decision-making. This module is designed to embrace participants’ skills in communicating effectively with finance and accounting professionals to ensure the organization’s functions are better integrated, and subsequently boosting the company overall value.

This module allows participants to acquire hands-on experience by going through a Design Thinking process: from empathizing the user experience to defining users’ needs, generating alternative ideas building and testing prototypes, finally arriving at a feasible solution ready for implementation. Throughout these different stages, Agile Product Development will be integrated into the design process for producing quantifiable metrics to steer product market fit. Design thinking focuses on a deep dive into the user experience to identify the right problems to address, whereas agile product development approach the latter focuses on generating quantifiable measures to help prioritize the allocation of resources for implementation.

The module will explore how integration between Design Thinking and Agile methodologies may maximize the effectiveness of product development processes. Participants will gain hands-on experience in applying Design Thinking principles, starting from empathizing with the user experience and progressing through the stages of defining user needs, generating alternative ideas, building and testing prototypes, and ultimately arriving at feasible solutions ready for implementation. An innovative aspect of this module is its incorporation of Agile Product Development alongside Design Thinking. By combining these two approaches, participants will unlock even more promising outcomes. * Pre-requisite module: Design Thinking: From Design Thinking to Agile Product Development (I)

In this module we shall explore how superior customer service can differentiate your business in the marketplace. Organizations are finding that if they enhance the customer experience, a relationship can form between the customer and the organization. Sustaining this relationship over time leads to customer satisfaction and loyalty, which enhances an organization’s competitive position and increases its profitability. Through case studies, class discussions, and presentations, participants will gain a firm understanding of the key decision variables required to successfully adopt and use this methodology in B2C, B2B and B2B2C environments.

The module focuses on developing strategies and effective communication skills to foster positive interactions and relationships in personal and professional settings. Participants will explore various techniques and principles that promote clarity, empathy, active listening, and constructive dialogue. Through interactive exercises and practical examples, participants will enhance their ability to communicate positively, leading to improved understanding, collaboration, and overall interpersonal effectiveness.

The module provides an in-depth exploration of key concepts, strategies, and best practices in innovation leadership. Participants will delve into selected topics that are critical for leading innovation initiatives within organizations. Through a combination of theoretical frameworks, case studies, and practical applications, participants will develop the skills and knowledge necessary to foster a culture of innovation, drive organizational change, and lead successful innovation projects.