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Digital Transformation Programs

Digital Transformation Programs

 


(1) Digital Transformation
     
To cater to the needs of managers to understand and harness the digital force we have designed four learning resources.
(1) Read here about digital transformation and our take on it;
(2) Join our 2-hrs intro seminar (stay tuned for our Q3 meeting)
(3) Join our one day Boot Camp ( stay tuned for our Q3 meeting); or
(4) Join our 3-days immersive workshop for mastery of the digital force ( stay tuned for our Q3 meeting)

To design like-wise events for your organization contact Ms. Rebecca Wong Phone: (852) 3943 8774 Email: rebeccaw@cuhk.edu.hk


 

(1) Digital Transformation Defined

Organizations and their leaders are “attacked” by an ever increasing digital waves. Consider the following technologies: Social Networks, Mobile Applications, Business Analytics and Big Data, Cloud Computing, Artificial Intelligence and Machine Learning, Wearable Computing, Cognitive Computing, Advanced Robotics, Internet of Things, Virtual and Augmented Reality, 3D Printing and more.


All these technologies and many others have dramatically changed the way we live and the way organizations do business. Today, managers in all organizations have to deal with the new challenges of digital technologies. These technologies have led to the appearance of new business models such as sharing economy, crowdfunding, e-commerce, products sold as services and more. At the 2016 Davos Economic Forum, these changes were even referred to as the fourth industrial revolution, a revolution that is changing the rules of the game, disrupting business sectors and blurring the borders between them. It is a phenomenon that can be described as digital transformation.


This digital transformation is a source of both opportunities and risks and contending with it therefore obliges the organization to adopt a culture of business flexibility, constant awareness to changes in the business environment, and the ability to make informed decisions based on an the understanding of the value embodied in data. Importantly, it also requires advancing and encouraging innovation and a willingness to take risks. This is a profound business and organizational change for the organization to implement and it is an essential condition for the manager operating in today’s dynamic, global and digital environment.

More: The Digital Force Defined
For the purpose of our discussion let’s define the Digital Force as the cumulative effect “digital” has on business. We track this term to the seminal 1995 book by Nicholas Negroponte Being Digital. It is best to use an ostensive definition. We can find the digital force in things like the ISBN number that changed cataloging books, in bar codes that changed shopping and supply chains, in the FedEx number that allowed tracking. It is in GPS, Wikipedia, Uber, Airbnb, etc. Note that we use the term “Force” to denote both the positive and negative effects of it.

It is important to note that while there are also many innovations that are not digital in nature (for example: touch screens, new methods of slicing genes, new materials, new biological techniques, or new energy sources), digital innovation plays a unique and critical role in the more general innovation arena.
As it turns out, the digital force has become the foundation of the new economic order. The claim here — in almost any innovation, be it small, medium or large — the digital force can be (and often is) a critical part of the innovation. Even more so, the digital force is often the key enabler for new business models that allow for innovation (e.g., We Work, Uber or Airbnb). In short: mastering the digital force is a critical part of mastering innovating innovating.

More: About Innovating innovating…

Our assumption: innovation used to be a small part (say 5%) of what organizations needed and were willing to pay for in the 20th century. Thus, a combination of R&D departments with business development and corporate venture investments were able to fulfil that 5% innovation mission. In contrast, in the 21st century, boosted by the twin forces of globalization and digitization, innovation takes a much bigger part in the life of the organization (say 50%.)

Such is already the case with modern firms like Google, Facebook or Tesla. Consider how much energy they spend on creating the new, vs. doing the same thing. More organizations will follow that path.

What makes the innovation age more interesting (in both the positive and negative sense) is this claim that innovating as a process in itself is changing. Innovation will take more energy compared with other business functions. There will be more failures. It will be industrialized. There will be suppliers of innovation, and there are many more partners in the process of innovation. CEO-ing will feel like driving in a race car while re-designing and then replacing the engine. This is what we call “innovating innovating.”

Innovation Defined
For the purpose of this article let us define innovation as “the business process of creating value by doing new things or doing things differently.” In this updated definition we incorporate few key terms:
Business Process : innovation is a business function. Much like the classical functions of marketing, sales, supply chain, finance, human resources, R&D etc., innovation could and should be managed. It is not a magical art done just by creative people.

Value :innovation is about added benefit for the organization’s different stakeholders: customers, employees, and partners. Ultimately innovation is aimed to create value (financial or social) to the organizational owners (private or public owners) per their choice and preference.

Create : innovation is about the new. The new can be small (often called incremental), medium (usually in the form of business process reengineering) or large (called blue ocean, moonshot, or 10X).

Things : innovation can be found in many places: products, services, billing, financing, etc. In all cases, for innovation to create value it must be observable object — a thing.

Many of today’s innovations — and many of the new future innovations in many business functions and industries — stem from the new digital force which acts to be the booster of innovation.



 

Digital Transformation Programs

Teaching Faculty 
Prof. Yesha Y. Sivan 
Visiting Professor (Innovation and Venture)
Department of Decision Sciences and Managerial Economics


Who Should Attend?
Managers and professionals in all areas responsible for or interested in leading strategy, innovation, and organizational change in their companies
CEOs, senior managers, and directors from the private and public sectors and governmental agencies, chief digital officers (CDOs), Chief Information Officers (CIO’s), Chief Technology Officers (CTOs), business and technology consultants, and business leaders in all areas interested in carrying out digital change in the organization.




(2) Are you driving your digital transformation? Or is it driving you? (Introductory Seminar)
Core technologies like GPS, internet, and cloud augmented by AI, machine learning, and IOT seems to excel the impact of technology on society. "Bitcoin-mania","fake-news","taxing robots", and "basic income discussion" are some of the symptoms.

What will you do? how can we prepare our selves to master these digital changes and not become slaves to them.

 


Program Date: TBC 
Schedule
:
6:30 p.m. - 7:00 p.m. : Registration
7:00 p.m. - 8:30 p.m.  : Seminar
Medium of Instruction
: English
Venue:
CUHK Business School Town Centre, Unit B, 1/F, Bank of America Tower, 12 Harcourt Road, Central, Hong Kong
Program Fee:
HK$300 
Remark: For group special rate, please contact our education professionals at (852) 3943-8774 or apib@cuhk.edu.hk for details.

Session Topics
Prof Sivan will share his experience when it comes to taming the digital beast:
    • individually - how to master Wechat, facebook -- without being addicted
    • organizationally - how to follow on business models that make sense for our maturity level
    • and nationally - about building networks of innovation


(3) Leaderless Digital Transformation – How to snap out of it? (1-day Bootcamp)
    • Key nature of the digital force.
    • Unique business models that use modern digital technologies.
    • The challenges that affect organizations in implementation.
    • Personal tips and tricks to allow us to become digital leaders.

Program Date: TBC 
Medium of Instruction: English
Venue: CUHK Business School Town Centre, Unit B, 1/F, Bank of America Tower, 12 Harcourt Road, Central, Hong Kong
Program Fee: HK$7,800 ; Early Bird (by 6 February 2018): HK$7,100



Remarks: CUHK/CUSCS/APIB Alumni can enjoy a 15% discount on the program fee. For group special rate, please contact our education professionals at (852) 3943-8774 or apib@cuhk.edu.hk for details.

Session Topics

    • The context – why is innovation so critical to the survival or organizations; the main forces of the 21st century (fast, messy, global), the unique role of digital.
    • Six Platforms of Innovation – Process innovation platforms, Generative innovation platforms, Analytic innovation platforms, Ready-made innovation platforms and Building innovation platforms.
    • Presentation of the two-way relationship between the digital technologies and the classical business strategy models, e.g.: Porter’s five forces, Value chain and generic strategies and the Blue Ocean model.
    • Reflection – the effect on our personal and organizational lives.

Takeaways

    • Understand the major digital forces
    • Master the key to building innovative platforms
    • Learn to become a digital leader



(4) Business Digital Transformation – Process and Corporate Mission (3-days Immersive Workshop)
The 3-day program will prepare participants for the digital transformation of the organization, while endowing them with the knowledge to examine the array of technologies and the means to equip the organization for the digital era. It will also provide them with effective tools to implement the digital transformation of their organization and to improve business performance. Meanwhile, it will connect theory, practice, and reflection to equip participates with needed skills to on-going deal with changes that stem from technology.

 
Program Dates:  TBC 
Medium of Instruction: English
Venue: CUHK Business School Town Centre, Unit B, 1/F, Bank of America Tower, 12 Harcourt Road, Central, Hong Kong
Program Fee: HK$23,500; Early Bird (by 6 February 2018): HK$21,500

Remarks:  CUHK/CUSCS/APIB Alumni can enjoy a 15% discount on the program fee. For group special rate, please contact our education professionals at (852) 3943-8774 or apib@cuhk.edu.hk for details.


Session Topics
    • Defining digital transformation- the inevitable journey that every organization has to make to adapt itself to the new era
    • The digital vortex model - a tool for measuring the distance of the organization from the eye of the digital storm
    • Common types of digital transformation – from atoms to bits, from location to space, from product to service, from a physical product to an upgraded digital product
    • The nine areas of influence model of digital transformation - a model and checklist that enables every organization to examine its preparedness for the digital era
    • The business model canvas - a tool to analyze the current business model and to shape new and innovative digital business models
    • The N=1, R=G innovation model for the digital era that enables the organization to focus on how the digital technologies support creating innovative value for the customer
    • The digital maturity of the organization - an important diagnostic tool for understanding the maturity stage of the organization in terms of its digital state
    • Presentation of a methodology for implementing digital transformation based on the PIE generic model that defines the main milestones the organization has to go through on its digital journey
    • Presentation of the two-way relationship between the digital technologies and the classical business strategy models, e.g: Porter’s five forces, Value chain and generic strategies and the Blue Ocean model.

Takeaways
    • Understand the importance of digital transformation to every organization
    • Learn the tools and models necessary to the managing of digital transformation for an organization
    • Consolidate learnings with classical business models for applications


Enquiry


To custom digital transformation programs for your organization, please contact Ms. Rebecca Wong at Phone: (852) 3943 8774 or Email: rebeccaw@cuhk.edu.hk